Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
This online marketplace has altered its sizing categories for female and kids' apparel but did not contact all shoppers about the modification.
Digital Channels Response
Numerous buyers and vendors are expressing on platforms saying Vinted listings now show a different size category versus the original listing because of the remapping.
Vinted explained the updated approach better aligns with similar services.
It has advised users to examine their items and adjust the sizing manually if necessary, resulting in member annoyance.
Sizing System Changes
Before the change, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The new system has a letter with a size spectrum like S/UK 8-10.
For certain items, the size labels have been reassigned - like an L measurement was formerly size 12 but now shows as UK 16-18.
User Stories
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, from Glasgow, stated items she posted on Vinted with size 14 labels were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Necessary Adjustments
Another shopper, from Derby, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential following partial earnings loss," she said.
Service Background
The platform boasts over 100 million users, including 18 million in the UK.
It has become a favored option to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update on the platform has faced criticism: earlier, the service retracted a modification concerning shipment methods after backlash from users.
